We take utmost care about the packages purchased by our customers. We always strive for 100% satisfaction of our customers related to the support services. However, if you are not satisfied with the srvices received then we do have refund policy for our customers.

All customers are eligible to get 100% refund within 30 days. After compleation of 30 days no refund on incident based plan and for subscription based plan one time charge of $120.00 plus pro rated service used period charges.


Chargebacks are neither good for you nor for our Business as it affects credibility of our business and hampers our reputation. It is not good for you because repeating incidents from you may disable you for online shopping in future from Visa and Master.

In case you have used our service and without asking us for a refund you file a chargeback, your account would become ineligible to receive a refund from us.

For any billing related issue please email us at or call us .